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On-boarding Formula Membership

How to access your discounts as a formula member

Our Trusted Partners

Your formula membership is more than unlimited classes, it comes with discounts and benefits available at local retailers. It’s Easy! Just show off your Pro status on your FitnessLab app under the Me tab!

Fusion Beauty

Fusion Beauty with Kristina Clark
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Sweat and Shiver

Sweat and Shiver
Visit Website

Sweat and Shiver

Bees Thai
Visit Website

Sweat and Shiver

UpNorth Athletics
Visit Website

Sweat and Shiver

Supplement House
Visit Website

Sweat and Shiver

Heal Wellness
Visit Website

Sweat and Shiver

Take 5 Oil
Visit Website

Fresh Start Landshaping

Fresh Start Landshaping
Phone: 604-838-6567

Sweat and Shiver

Private Barbershop
Visit Website

Membership Terms & Policies

  1. Membership Terms & Policies
    • Membership begins on the date of sign-up and is valid for 12 consecutive months.
    • At the end of the 12-month period, the membership will auto-renew for another 12 months unless canceled in accordance with the cancellation policy.
  2. Cancellation Policy
    • Cancellation within the 12-month term is subject to a fee of $70.00 per month used.
    • Example: If you cancel after 6 months, the cancellation fee will be $420 (6 x $70).
    • Cancellation requests must be submitted via email to info@thefitnesslab.ca.
    • No refunds will be issued for partial months of membership.
  3. Membership Auto-Renewal
    • The membership will automatically renew for another 12-month term unless written notice of cancellation is provided at least 30 days prior to the renewal date.
    • Upon renewal, the same terms, pricing, and benefits will apply unless otherwise notified by The Fitness Lab.
  4. Payment Terms
    • Membership fees will be billed monthly via the payment method provided at sign-up.
    • It is the member’s responsibility to keep payment details up-to-date.
    • Declined payments may result in suspension of membership benefits until payment is resolved.
  5. Membership Hold Policy
    • Members may place their membership on hold for up to 2 weeks within a 12-month period for travel or medical reasons.
    • Requests for membership holds must be submitted in writing at least 7 days in advance.
  6. Buddy Passes
    • Members receive 10 buddy passes per contract year.
    • Bring a friend to enjoy a workout. Email info@thefitnesslab.ca to arrange.
  7. Terms of Use
    • Memberships are non-transferable and non-refundable.
    • Members must comply with all studio rules and regulations.
  8. Liability Waiver
    • By participating in group fitness classes and utilizing services under the Formula Membership, members acknowledge and assume all risks associated with physical exercise.
    • Members waive The Fitness Lab from liability for any injuries, losses, or damages incurred.
  9. Termination by The Fitness Lab
    • The Fitness Lab reserves the right to terminate memberships for any member found in violation of studio policies or terms.
    • No refunds will be provided for terminated memberships.